A Message from Our President & CEO

March 23, 2020

Please know the safety and financial well-being of our Members and employees is of utmost importance to us. Justice Federal is closely monitoring the Coronavirus Pandemic with information from the Centers for Disease Control (CDC) and state and local health officials. We are evaluating information and adapting our operations on a daily basis, and will continue to provide updates via email and our website.

At this time, several of our branch locations have curtailed normal hours of operation. For the latest updates to Justice Federal branch operations, please visit jfcu.org/Locations.

FBI Public Service Announcement

The FBI is reporting a rise in fraud schemes related to the Coronavirus (COVID-19) Pandemic. Scammers are leveraging the COVID-19 pandemic to steal your money, your personal information, or both.
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Be Diligent
Protect yourself and do your research before clicking on links purporting to provide information on the virus; donating to a charity online or through social media; contributing to a crowdfunding campaign; purchasing products online; or giving up your personal information in order to receive money or other benefits.

The FBI advises you to be on the lookout for the following:

Fake CDC Emails
Watch out for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or other organizations claiming to offer information on the virus. Do not click links or open attachments you do not recognize. Fraudsters can use links in emails to deliver malware to your computer to steal personal information or to lock your computer and demand payment. Be wary of websites and apps claiming to track COVID-19 cases worldwide. Criminals are using malicious websites to infect and lock devices until payment is received.

Phishing Emails
Look out for phishing emails asking you to verify your personal information in order to receive an economic stimulus check from the government. While talk of economic stimulus checks has been in the news cycle, government agencies are not sending unsolicited emails seeking your private information in order to send you money. Phishing emails may also claim to be related to:
  • Charitable contributions
  • General financial relief
  • Airline carrier refunds
  • Fake cures and vaccines
  • Fake testing kits
Counterfeit Treatments or Equipment
Be cautious of anyone selling products that claim to prevent, treat, diagnose, or cure COVID-19. Be alert to counterfeit products such as sanitizing products and Personal Protective Equipment (PPE), including N95 respirator masks, goggles, full face shields, protective gowns, and gloves. More information on unapproved or counterfeit PPE can be found at www.cdc.gov/niosh. You can also find information on the U.S. Food and Drug Administration website, www.fda.gov, and the Environmental Protection Agency website, www.epa.gov. Report counterfeit products at www.ic3.gov and to the National Intellectual Property Rights Coordination Center at iprcenter.gov.

If you are looking for accurate and up-to-date information on COVID-19, the CDC has posted extensive guidance and information that is updated frequently. The best sources for authoritative information on COVID-19 are www.cdc.gov and www.coronavirus.gov. You may also consult your primary care physician for guidance.

Practice Cyber Hygiene
Remember the following tips to protect yourself and help stop criminal activity:
  • Do not open attachments or click links within emails from senders you don't recognize.
  • Do not provide your username, password, date of birth, social security number, financial data, or other personal information in response to an email or robocall.
  • Always verify the web address of legitimate websites and manually type them into your browser.
  • Check for misspellings or wrong domains within a link (for example, an address that should end in a ".gov" ends in .com" instead).
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.ic3.gov.

We Are Here For You

We will continue to closely monitor recommendations from the CDC and continue to adjust our operations as needs arise. Should you require assistance with your Justice Federal accounts, please contact our Member Service Center at 800.550.5328, Monday – Friday, 8:30 AM – 8:00 PM, EDT, or visit www.jfcu.org/ContactUs to send us a secure email.

Thank you for being a valued Justice Federal Member. I wish you, and your family, the best of health. Sincerely,

Mark L. Robnett
President & CEO
Justice Federal Credit Union


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Your Safety & Security

Security Alerts

We advise Members to remain vigilant for scams related to Coronavirus Disease 2019 (COVID-19) that are on the rise. Scammers may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19.

COVID-19 Related Cyber Scams

Online Resources

We recommend that you always be vigilant when online to avoid Phishing and Social Engineering Scams. Please see the following guidelines issued by the U.S. Department of Homeland Security, Cyber Infrastructure (CISA) on digital wellbeing.

Centers for Disease Control and Prevention (CDC)
CDC's Recommendations
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