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CEO Mark Robnett

A Message from Our President

We have been through a lot since the beginning of the Pandemic— but things are finally looking up. The vaccine is more readily available, states are lifting mask mandates, kids are back to school, and we are getting back to familiar ways of life.

We Are Here For You

If you need to visit one of our branch locations, rest assured we are taking a number of steps aligned with public health agency guidelines to prevent further spread of COVID-19 and to help keep our employees and Members safe. With respect and in consideration of the safety of you and our team members, and CDC recommendations, we will wear a mask to protect you, and ask that you wear one to protect us.

In addition, the following measures are in place at each branch and building location:


  • • Regularly disinfecting areas where transactions occur
  • • Acrylic shields in front of Team Members
  • • 6-Feet social distancing floor decal reminders, at most locations
  • • Limiting the number of Members allowed in the branch at any one time
  • • Hand Sanitizer for use before and after each transaction
  • • Team Member wellness checks to determine any health issues before coming to work
  • • Adjustment of branch hours and services, if needed, based on the local environment

We take our responsibility seriously to make our locations safe and believe our approach continues to offer you safe and reliable access to banking services.

You Can Depend On Us

You can depend on Justice Federal— our mission to fulfill the financial needs of our Members will never change. In the event that you are experiencing financial difficulties resulting from COVID-19, we are here for you, please do not hesitate to speak with us to see how we can help. To all essential employees within the justice and law enforcement community, who continued to work tirelessly throughout the pandemic— we thank you sincerely, and we thank you for the trust you have put in us to serve you. We look forward to welcoming you to our branches with safety and service as our top priorities.

Thank you for being a valued Justice Federal Member. I wish you, and your family, the best of health.

Sincerely,

Mark L. Robnett
President & CEO
Justice Federal Credit Union



Helpful Services & Resources

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Branch & ATM Information

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Economic Impact Payment
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Centers for Disease Control and Prevention (CDC)
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CDC's Recommendations
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COVID-19 Funeral Assistance
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COVID-19 Related Cyber Scams

Digital Banking

Justice Federal has many quick and convenient ways to help you get your banking done without even leaving your home or office.
Establish membership, refer a family member, open a new deposit account or apply for a loan, all from the comfort of your home, office, or anywhere in between, anytime.
Should you require assistance, we are here to help. Please visit your nearest branch, or contact a Member Service Representative
at 800.550.5328, Monday – Friday, 8:30 AM – 8:00 PM, EDT.



digital banking

Easy To Use
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A fresh design offers a seamless experience whether at your desk, or using our mobile app.
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Ellie— Your 24/7 Virtual Financial Assistant
Ellie provides 24/7 support for your Justice Federal account and can assist you with details like recent transactions, balances, due dates, and even transfer money between accounts.
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Savings Goals
track your progress
Set your own personal savings goals, and track your progress. Saving for a vacation, major purchase, or home upgrade has never been easier.
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2-Step Authentication
for secure banking
Protect your accounts against password theft with Google Authenticator.
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SECURITY


We advise Members to remain vigilant for scams related to Coronavirus Disease 2019 (COVID-19) that are on the rise. Scammers may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19.

What to Do

Visit official government websites for the most accurate information.
Center for Disease Control: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Virginia Department of Health: http://www.vdh.virginia.gov/coronavirus/

We recommend that you always be vigilant when online to avoid Phishing and Social Engineering Scams. Please see the following guidelines issued by the U.S. Department of Homeland Security, Cyber Infrastructure (CISA) on digital wellbeing.

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