Security of Your Financial Information Is Our Top Priority

At Justice Federal, we're serious about protecting you from fraudulent activity on your Debit and Credit cards. That's why we've strengthened our defenses with a new, automated system that can identify threats faster, notify you sooner, and equip you with the tools you need to take IMMEDIATE action against fraud.

Our new Automated Fraud Alert system will reach you faster with the tools and information you need to identify potential fraudulent activity immediately, and stop it in its tracks.


Our New Automated Fraud Alert System Includes:

• IMMEDIATE Alerts - When suspicious activity has been detected on your account, we don’t wait for an agent to dial your number – our automated system will contact you by SMS text message, at no cost, or phone call.
• 2-Way Communication - You can take action the second you receive your alert – by texting the provided command word or interacting with the automated system on the phone; simply follow the instructions to answer questions regarding your recent card activity.
• Real-time Support - Our live agents are ready to assist you at any time to ensure you receive the best defense exactly when you need it.


In the event you notice any fraudulent activity on your Justice Federal Accounts, please report it as soon as possible by calling:

VISA Credit Card: 866.820.3036    24 hours a day, 7 days a week
VISA Debit Card: 888.918.7749    24 hours a day, 7 days a week
Member Service Center: 800.550.5328    Monday – Friday, 8:30 AM – 8:00 PM, EST
CardLock logo. You Hold the Key to Fraud Protection

Introducing complete card control with the Card Lock mobile app

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