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Mailing Address

Main Address:
Justice Federal Credit Union
5175 Parkstone Drive, Suite 200
Chantilly, VA 20151
Visa Payments:
Justice Federal Credit Union
PO Box 96099
Charlotte, NC 28296-0099

Member Service
Member Service Representatives are available Monday through Friday from 8:30 AM to 8:00 PM (EST) to answer any questions, conduct transactions on your account, or take applications by phone.

Toll-Free Phone: 800.550.5328
Local DC Area Phone: 703.480.5300
Fax: 703.480.5400
General Email: jfcu@jfcu.org
Membership Email: jfcumembership@jfcu.org
The Informer (phone banking system): 703.480.5333 or 800.347.9965
Please Note: Do not use standard email to transmit sensitive/personal information. To communicate sensitive information with Justice FCU, please use our Secure Email Service.

VISA Cardholders

Lost/Stolen/Disputes—VISA Credit Card (24/7): 866.820.3036
Lost/Stolen/Disputes—VISA Debit Card (24/7): 888.918.7749
VISA Balance Transfer: 866.820.3036
VISA Rewards Program: 800.621.4112
VISA Credit/Debit TDD Line: 800.221.7728
Card Services Email: cservices@jfcu.org
Please Note: Do not use standard email to transmit sensitive/personal information. To communicate sensitive information with Justice FCU, please use our Secure Email Service.

Important VISA Travel Notice:
Prior to traveling outside of your normal area of card use, be it domestic or foreign, please call Justice FCU at least 48 hours in advance at 800.550.5328 to let us know the dates and location(s) you will be visiting. If traveling over a weekend, please notify us by 4:30 PM (EST), the Friday before your departure. We will place a memo on your account, which will prevent your VISA Debit and Visa Credit Cards from possibly being blocked due to unusual activity in those locations.

Secure Email Service
Justice FCU is fully committed to providing the safest, most secure environment for all of your banking needs. This includes the safe and secure transmission of personal information through email. To communicate sensitive information with Justice FCU, please use our Secure Email Service.

Additional Email Addresses

Mortgage Department mortgagee-support@jfcu.org
Human Resources hr@jfcu.org
Consumer Loans jfculending@jfcu.org
Marketing Department emarketing@jfcu.org
Please Note: Do not use standard email to transmit sensitive/personal information. To communicate sensitive information with Justice FCU, please use our Secure Email Service.

Mortgage Escalation Process
If you would like to contact us regarding any issues or concerns with your mortgage or home equity loan, please call 800.550.5328, Monday through Friday from 8:30 AM to 8:00 PM (EST). Or, you may send correspondence to:

Justice Federal Credit Union
Attn: Collections Department
5175 Parkstone Drive, Suite 200
Chantilly, VA 20151

If you are contacting us by mail, please allow 10 business days from receipt of your correspondence to receive a written response.

 
 NCUA   Twitter Phone: 800.550.5328 • Email: jfcu@jfcu.org
ABA/Routing Number: 254074413
Equal Housing Lender      NAFCU-Proud Member 2012 
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GDPSCU Credit Card Contact Information
Customer Service: 800.299.9842
Lost/Stolen Card: 727.570.4881 After Hours: 866.604.0381
Billing Inquiries/Correspondence:

Customer Service
PO BOX 30495
Tampa, Florida 33630

Website: eZCardInfo.com
Mail payments to:

VISA
PO BOX 31279
Tampa, Florida 33631-3279