Lock

Security Center

Card Cracking
Not What It’s Cracked Up To Be
It may seem innocent, you see a post on a social media site announcing a contest, or, maybe a webpage that claims to have a celebrity affiliation is offering a gift card giveaway. The variations are endless, but here’s the tip-off that fraud is afoot. At some point, you’re asked for your bank account information, PIN number, or online banking credential. That’s when you can bank on the fact that those “innocent” offers aren’t what they’re cracked up to be, instead you stumbled upon a scam called “card cracking.”

LEARN MORE

Security of Your Financial Information Is Our Top Priority

At Justice Federal, we take a proactive approach to protecting the safety and confidentiality of our Member’s accounts by ensuring that we are using the latest and most secure technology available. We take great strides to safeguard our Member data with layers of security, including multiple firewalls and monitors, to protect us from vulnerabilities.

We encourage Members to routinely change their passwords and to continue to take proactive steps towards protecting their personal information from fraud. We also encourage Members to be cautious of what sites they visit, sign on to, and what links they click since these may be unsecure.

Knowing how to use the Internet safely and securely can be your best weapon against fraud, identity theft, malware, and computer viruses. Again, we encourage you to practice good online safety habits ―

  • • Guard Your Personal Information
    In an effort to steal your personal information, fraudsters will do everything they can to appear trustworthy. Justice Federal will NEVER ask you for your personal information ─ password, social security number, or credit card via email.
  •  
  • • Watch for Fraudulent Websites/Deceptive URLs
    A phishing email will usually try to redirect you to a fraudulent website. Some fraudsters will insert a fake browser address bar over the real one, making it appear that you’re on a legitimate website. Look for "https" to precede our web address (or URL) before you enter personal information. The "s" stands for secure.
  •  
  • • Monitor Your Justice Federal Accounts. Check your account periodically for suspicious activity.
  •  
  • • Be Smart About Your Password. Change passwords often and use unique passwords that include letters, numbers, and symbols.
  •  
  • • Be Web Wise. Think Before You Act.
In the event you notice any fraudulent activity on your Justice Federal Accounts, please report it as soon as possible by calling:
VISA Credit Card: 866.820.3036    24 hours a day, 7 days a week
VISA Debit Card: 888.918.7749    24 hours a day, 7 days a week
Member Service Center: 800.550.5328    Monday – Friday, 8:30 AM – 8:00 PM, EST

Your Online Banking Password

A strong password is one of the easiest ways to protect your online financial information. A unique password for all of your online accounts makes it harder on cybercriminals to gain access to the information they are looking for.

Justice Federal Online Banking Passwords:

  • • Are case sensitive
  • • Must not be the same as your account number or username
  • • Must be between 8 and 20 characters long
  • • Must contain at least 1 number
  • • Must contain only letters, numbers and these special characters ~!@#$%^&?*+=
Change Your Password

CardLock logo. You Hold the Key to Fraud Protection

Introducing complete card control with the Card Lock mobile app

LEARN MORE

Online Resources

  • Stay Safe Online
    To educate and empower our global digital society to use the Internet safely and securely.
  • STOP. THINK. CONNECT.
    The global online safety awareness campaign to help all digital citizens stay safer and more secure online.
  • On Guard Online
    The FTC’s free online security tips and resources.

  • For Kids

    FBI Kids Page
    Learn more about the FBI and Kid's Safety with games, tips, stories and interactives.